Terms & Conditions

By using

mysterysense.com and/or placing an order, you agree to be bound by the terms and conditions set forth herein. Please read the terms carefully before placing your order.

Only persons aged 18 or over who are not under guardianship and do not act as a legal entity and mail forwarding organizations may place orders.

The inclusion of any product or service on mysterysense.com at a particular time does not imply or warrant that such products or services are always available. We reserve the right to discontinue the sale of a product at any time.

We reserve the right to change these Terms from time to time without prior notice to you. The conditions that will be valid for the order will be the conditions on meliskaptanoglu.com as of the moment you place your order.

Mysterysense wishes to provide you with the best possible online trading experience. To make this possible, we must ensure that our services run smoothly.

(i) not to publish, disseminate, distribute, upload or promote any content or material that could harm or adversely affect our business, products or services;
(ii) other users' mysterysense.com site not to act in a way that restricts, hinders or complicates their use, or adversely affects the security of the site, or to use a tool in this direction, or

(iii) not to use any device or to use any engine, software, tool, system, program or other device or mechanism (spiders, robots, insects, avatars or smart devices) to navigate or search the site, or copy content from the site. You agree and agree not to attempt to use We reserve the right to immediately ban a user from accessing the site and close their account who violates this clause or any other clause in these terms and conditions.

1- Prices and shipping charges
The prices seen on mysterysesense.com include the legal Value Added Tax and shipping costs. The shipping cost for each order will be the same regardless of the size or weight of your order. If we are unable to deliver your order in full at one time and we have to deliver in more than one shipment, there will be no additional charges for subsequent shipments. Prices stated in the store, in the catalog and on the internet may vary.

2- Placing an order / making a contract
The available order options are mysterysense.com or our store address. For more information, please visit our customer service page.

When you place your order, if you have specified your e-mail address, an e-mail will be sent to you. If for any reason your order cannot be fulfilled, you will be informed at the first opportunity. If you have paid for this order, you will be refunded the corresponding amount using the same method used to make this payment. If for any reason an alternative action is required, a Mysterysense representative will contact you regarding the return issue.

3- Shipping
Mysterysense takes the utmost care while taking and processing your order and will make every effort to deliver your order to a residential address in Turkey according to the shipping method you have chosen.. p>

Mysterysense makes every effort to ship orders as quickly as possible and in order. Unless otherwise agreed, your order is intended to be delivered within 7 days, excluding Sundays and holidays, upon confirmation of your order. On the other hand, although the delivery is intended to be made within the specified time frame, this period may be extended due to unexpected events.

Before ordering, you will be notified of the expected delivery details. When you place your order, if you have specified your e-mail address, you will be sent a confirmation e-mail with the expected delivery details.

If your order does not arrive on the scheduled date, contact mysterysense.com Customer Service at 0532 384 98 77.

4- Cancellation of the Order by the Customer
You can cancel the order or return the product from the date you place the order until 3 days after the ordered product reaches you. If you have paid for the products, you will be refunded a fee, which will include the standard shipping fee for Mysterysense shipping of the products, if a product return cost has been incurred. If you want to keep certain products and only partially cancel your order, the shipping fee will be refunded.